Contact & Booking

Book your pickupin one message.

Tell us what needs cleaning and where to collect it. We arrange the pickup, weigh and clean your order, and bring it back — free pickup and delivery for orders above $55.

REPLY ROUTE
WhatsApp, fastest way to book
PICKUP + DELIVERY
Free on orders above $55
SHOP
EB WaterWay Point, Punggol
OPEN
Mon–Sat 08:00–20:00 · Sun 10:00–18:00
A cotton drawstring laundry bag standing on a clean apartment doorway floor, ready for pickup.
PICKUP SLIPSGD

Orders above $55
travel free.

BELOW $55 · ASK US FOR THE DELIVERY RATE WHEN YOU BOOK

Start a booking

Leave your laundry bag at the door — we collect it and return it clean.

WHATSAPP

Message us to book a pickup

Send your address, what you are sending, and a preferred day. We confirm the arrangement in the chat.

PHONE

+65 9099 9564

Call during opening hours: Mon–Sat 08:00–20:00, Sun 10:00–18:00.

VISIT

EB WaterWay Point, Punggol

83 Punggol Central, Singapore 828761. See all shops and their hours on the Locations page.

How booking works

Three steps, all settled in one WhatsApp conversation. Prices for wash & fold are worked out by weight; dry cleaning and household items are priced by piece or by kilogram.

  1. STEP 01

    Send us the details

    Message the shop on WhatsApp with your address, the services you need, and a day that suits you.

  2. STEP 02

    We collect from your door

    Hand over your bag at the agreed time. Orders above $55 get free pickup and delivery.

  3. STEP 03

    Cleaned and returned

    We clean your items and deliver them back to you. Anything unusual is confirmed with you in the chat before we proceed.

What to tell us when you book

A short message is enough. These five details let us quote and schedule your pickup without extra back-and-forth.

  • Your address and unit numberSo the driver knows exactly where to collect and return.
  • What you are sendingWash & fold, dry cleaning, ironing, or household items such as curtains, carpets and comforters.
  • A rough quantityHow many pieces or bags helps us plan the collection and confirm the estimate.
  • A preferred day and time windowWe will confirm what is available for your area.
  • Anything worth flaggingDelicate fabrics, stains, or garments needing special attention.

Need dry cleaning only? You can also drop your order at our shops — see the hours below.

A woven basket of folded t-shirts and towels beside a small weighing scale on a table.
Wash & fold is priced by weight — sample rate SGD 6.90 per kg.

Where to find us

Two shops you can visit, and our operations address at Toa Payoh Industrial Park. Opening hours below are the ones we have confirmed.

SHOP

EB Jem

50 Jurong Gateway Rd
Singapore 608549

SUN CLOSED
ENQUIRE ON WHATSAPP

Book on WhatsApp

OPERATIONS ADDRESS

Toa Payoh Industrial Park

Blk 1003 Toa Payoh Industrial Park, #0X-XX
Singapore 31XXXX

HOURS NOT LISTED
PLEASE MESSAGE BEFORE VISITING

Ask about this address

General opening hours: Mon–Sat 08:00–20:00, Sun 10:00–18:00. EB WaterWay Point and EB Jem are closed on Sundays.

Questions before you book

Answers from what we actually offer. Anything else, ask us directly on WhatsApp.

Ask on WhatsApp
How do I book a pickup?

Message us on WhatsApp at +65 9099 9564 with your address, the services you need, and a preferred day. We reply to confirm the collection.

When is pickup and delivery free?

Pickup and delivery are free for orders above $55. For smaller orders, ask us for the delivery rate when you book.

What services can I book?

Wash & fold by the kilogram, dry cleaning, ironing, and household items such as curtains, carpets and comforters. Wash & fold is available as an express, next-day option.

See the full range on the Services page.

How are prices worked out?

Wash & fold is priced by weight — the sample rate on this site is SGD 6.90 per kilogram, with express, next-day wash & fold at SGD 9.90 per kilogram. Dry cleaning and household items are priced per piece or per kilogram.

Sample rates are shown on the Prices page. All prices are in SGD.

Can I drop my order off instead?

Yes. Bring your order to EB WaterWay Point at 83 Punggol Central, or EB Jem at 50 Jurong Gateway Rd. Both shops are closed on Sundays.

Full details are on the Locations page.

Do you handle curtains, carpets and comforters?

Yes. We clean household items including curtains, carpets and comforters. Curtain cleaning is listed at SGD 12.00 per kilogram as a sample rate, and a queen-size duvet or comforter at SGD 32.00 per piece.

What are your opening hours?

Mon–Sat 08:00–20:00, Sun 10:00–18:00. EB WaterWay Point and EB Jem are closed on Sundays.

Call +65 9099 9564 during opening hours.

Ready when you are.

Send us a message and we will arrange your pickup. Free pickup and delivery for orders above $55, across Singapore.

Book on WhatsApp Call +65 9099 9564

MON–SAT 08:00–20:00 · SUN 10:00–18:00
EB WATERWAY POINT · 83 PUNGGOL CENTRAL · SINGAPORE 828761
SEE ALL LOCATIONS